Becoming a New Client

Grateful Dogs clubhouse South Bay entrance

So you want to join the club?


All dogs must be at least 4 months old, over 4 pounds, and have completed all of their vaccinations including ( Canine influenza, Rabies, Distemper/Parvo, and Bordetella) . All dogs must be spayed or neutered by 6 months of age, and social with both people and all size dogs. This is a supervised play facility and not all dogs are suited for this environment. If you adopted your pup from a shelter or if you are unsure of their background, we require 30 days from their adoption date to be able to attend the Clubhouse.

Becoming a client is a two-step process

The first step to becoming a client is to set up a parent orientation. These appointments book up quickly, so please plan at least 4 to 6 weeks in advance of your needs.

The second step is to schedule your dog for a “trial day.”

New Client Orientation

Would you like to set up an orientation appointment?

Please complete the New Client Packet Application & Contract (link below). Email the completed forms, along with proof of current vaccinations, to [email protected]. Once we have received your paperwork, a member from our team will reach out to schedule an orientation appointment. We offer both in person and over the phone appointments depending on your preference. All dogs must be current on Rabies, Distemper/Parvo, Canine Influenza, and must also have received an up to date Bordetella vaccine. If you have any additional questions, please call our front desk at 310-364-0011.

Scheduling a trial day

Following your orientation, we ask that you leave your dog for a “Trial” day of daycare. The only day of the week we do not schedule trial days are Fridays and we ask that all dogs arrive by 11:00 AM on the day of their trial. During this trial we evaluate your dog to ensure they are happy and comfortable at our facility.  For your trial day the cost is the same as a half day of daycare even if your pup stays longer.  We require your dog to stay for a minimum of 4 hours on this day, however, feel free to leave your dog longer! Our goal is to be sure this is the right setting for your pet.  All trials must be completed within 30 days of your orientation.

Would you like to visit our Facility?

No appointment is necessary for our overview tours which are conducted Wednesdays from 3:00pm to 5:00pm and Sundays from 3:30 to 5:00 PM. Just show up, but please leave your dog at home.

For the benefit of our canine guests, tour times are carefully crafted as to not interfere with playtime, nap-time, feeding and comfort.

Download Forms

Please print, read and fill out all forms as completely as possible.