Becoming a New Client
So you want to join the club?
All dogs must be at least 4 months old, spayed or neutered by 6 months of age, and social with both people and all size dogs. This is a supervised play facility and not all dogs are suited for this environment.
We accept new members from January through June and September through early November. We do not accept new members between mid June and mid September or during the winter holidays, in order to give our current clients the best service possible during these busy times. The first step to becoming a client is to set up a parent orientation and dog evaluation. These appointments book up quickly, so please plan at least 4 to 6 weeks in advance of your needs.
Open House Tours
Would you like to visit our Facility?
No appointment is necessary for our overview tours which are conducted Sundays from 4:00pm to 5:00pm. Just show up, but please leave your dog at home.
For the benefit of our canine guests, tour times are carefully crafted as to not interfere with playtime, naptime, feeding and comfort.
New Client Orientation
Would you like to set up an orientation appointment?
Please call 310-364-0011 to schedule an orientation and evaluation with your dog. Appointments are available Thursdays at 9:00 and 9:45 am, Saturdays at 10:30am, 11:15 am, 2:00 and 2:45 pm, and Sundays at 11:00am, 11:45am, 2:00 and 2:25pm – these appointments are only offered during the months of January through mid June and mid September through early November.
Please complete the New Client Packet Application & Contract (link below) and bring the completed forms, along with proof of current vaccinations, to your orientation appointment. All dogs must be current on Rabies, Distemper, Parvo, and must also have received a Bordetella vaccine with in the past 6 months.
When you check in for your appointment your dog will be taken into the facility and introduced to a small number of dogs to determine their level of comfort in a group dog setting, and assess their behavior. At this time a Grateful Dogs manager will go over what you can expect as a Grateful Dogs Parent and answer any of your questions. You will then be given a guided tour of the facility.
Next, your dog will be invited back for a complimentary day of daycare, which must be for a minimum of 4 hours. Our goal is to be sure this is the right setting for your pet. If you have a morning orientation appointment your dog has the option to stay and play with us following your orientation.
Please print, read and fill out all forms as completely as possible.